CQI Konferencija 2012

Detalji

Kreirano Subota, 08 Prosinac 2012 17:38

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U organizaciji CQI - The Chartered Quality Institute (CQI Instituta za kvalitetu) u Londonu je održana konferencija pod nazivom "Quality Building Better Bussines" dana 27. 11. 2012. Konferencija je namijenjena svima koji obavljaju poslove vezane za uspostavu sustava kvalitete.

Program konferencije bio je:
9:00-9:10 Welcome and introduction
9:10-9:15 Chair's Introduction - Nadine Dereza, former CNN and BBC presenter
9:15-10:00 Leadership and cultural change: ‘Quality is everyone’s responsibility’ Armand Feigenbaum
10:00-10.45 Quality from the top down: ‘Quality is never an accident. It is always the result of intelligent effort’ John Ruskin
10:45-11:15 Discussing what in her experience has worked and why, Dame Helen will impart the best techniques for driving quality and inspiring a spirit of high performance within your workforce, whist also revealing why fostering a culture of continuous improvement and innovation is vital for all UK companies.
11:15-12:15 Break     
12.15-13.30 Innovation vs invention    
13.30-14.15 Lunch     
14:15-15:15 Fusal of HBOS to investigate Paul’s concerns was devastating for the company, and their actions present a prime example of the consequences that can arise when changes that could lead to better quality business methods are ignored.  Speaking from his experience, Paul will discuss the challenges involved in raising people’s awareness to the risks they run through withstanding change, and how failing to implement change can lead to a lowering of standards and business practice.
15:15-15:45 Coffee
15:45-16:30 Quality is everything: The rise, fall and rise of Gerald Ratner    
16:30-16.45 Chairman's thanks and close
 
Više podataka o održanoj konferenciji saznajte na web stranici www.cqiconference.org.